ISO 9001 is an international standard that is known for quality management systems (QMS). It sets out the criteria for establishing, implementing, maintaining, and continually improving an effective QMS within an organisation.
ISO 9001 is designed to help organisations ensure that their products and services meet customer expectations, comply with regulations, and consistently strive for quality improvement. It provides a framework for documenting and standardizing processes, enhancing customer satisfaction, and achieving operational excellence. Organisations can become ISO 9001 certified by demonstrating their compliance with the standard’s requirements through audits and assessments by accredited certification bodies.
The ISO 9001 certification has many advantages for organisations, so businesses often adopt and uphold a Quality Management System (QMS) based on this standard.
There are several benefits associated with obtaining ISO9001 Certification
🛑 Improved Product and Service Quality
🛑 Greater Market Access
🛑 Better Decision-Making
🛑 Improved Supplier Relationships
🛑 Legal and Regulatory Compliance
🛑 Continuous Improvement
🛑 Risk Management
🛑 Competitive Advantage
🛑 Global Recognition
ISO 9001 provides a structured method for managing quality that can lead to better quality, higher customer satisfaction, and cost savings. It offers many benefits, making it a valuable investment for organisations.
Gap analysis is a strategic planning tool used to assess the difference, or “gap,” between an organisation’s current state and its desired future state. Gap analysis helps companies prioritise their efforts and allocate resources effectively to achieve their goals and improve their overall performance. It’s a valuable tool for strategic planning and decision-making.
Following gap analysis, an organisation will proceed to the next phase, which is development and implementation.
If there are any missing documents or gaps in your organisation, our team will develop all the missing documents for your organisation & placed them in a BizGrow QMS System. BizGrow QMS System is an online system that helps businesses improve their quality management. It is paperless and easy to use, with features such as document management, Web Portal Forms, Cloud Storage & Email Templates etc.
After developing the missing documents to address the identified gaps within the organisation, the next crucial step is the implementation phase. This phase involves putting the newly created documents and processes into action to bridge the gaps and improve the overall functioning of the organisation.
Certification is the last step for an organisation to be ISO 9001 certified. After successful Gap Analysis and Development & Implementation, an organisation will be awarded with the certification after final assessment.